2011

Great Partnerships

Submitted by John on Sun, 04/12/2011 - 11:05pm

We make a big play about partnership at Levy McCallum. We preach it to our staff; that by working together we can overcome any obstacle, meet any deadline and solve any conundrum. Likewise with our clients we do everything we can to foster genuine partnership. We don't want to be seen as simply just another vendor or another overhead. We really try and become immersed in their business. Even with our own suppliers we like to think we're partners. It's important for us we've good relationships with them, we rely on them for many services after all.

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The Leap of Faith

Submitted by John on Thu, 22/09/2011 - 7:00pm

There is a wonderful scene in the classic film Butch Cassidy and the Sundance Kid where the duo are faced with almost certain death at the hands of the pursuing posse or an uncertain future by jumping off the cliff they are stranded on and into a river below. The Sundance Kid says he'd like to stand and fight, when pushed on this suicidal decision he announces that he can't swim and doesn't fancy jumping into the river. Butch Cassidy, after pointing out the insanity of that course of action, convinces him that their only hope of survival is if both them jump.

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I Just Called To Say I...

Submitted by John on Wed, 07/09/2011 - 4:51pm

I had a meeting with a client this week who told me he had recently calculated how much time his company actually spent speaking with their customers. They've 18 employees working on average 35 hours a week so they've approximately 630 working hours each week and he'd calculated that they spend less than one of those hours actually talking to their customers. It's a staggering figure. That hour includes all face-to-face and telephone conversations. It doesn't include emails though where most of their communication takes place.

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Nothing New at the Edinburgh Festival; Not That it Matters

Submitted by John on Wed, 10/08/2011 - 5:42pm

While on holiday last week I took a trip east to take in a show at the Fringe, leaving a sunny Glasgow during its main holiday fortnight and arriving in Edinburgh during the festival is quite the culture shock, Glasgow was in go slow mode, Edinburgh was jumping. The scale of the Edinburgh Festival really needs seen to be believed. For a start it isn't one 'festival' but a collection of different ones all happening at the same time in the same medium sized city.